Junior Accounts Manager
We are looking for a dynamic and passionate Jnr Account Manager who can manage a range of clients as well assist the AM team with administrative tasks.
This role calls for a combination of relationship management, business strategy, operational excellence, strong communication skills and problem solving. You should be comfortable working within different teams in the company.Responsibilities
· Customer Account Planning
· Monthly Client Meetings
· Customer Strategies, Plans & Implementation
· Communicating Client Feedback to Social Places Digital and Management Teams
· Identify and communicate further opportunities for new products and integration.
· Client On Boarding and Project Management
· Client Dashboard Training
· AM Team Support:
o Assisting team with Zendesk Support tickets.
o Assisting team with Monday.com.
updates and follow ups
o Monthly customer reportingExperience (Non-negotiable):
· 2 – 3 Years Digital Marketing Experience
· 1-2 Years Account Management ExperienceQualifications and requirements:
· Drivers licence and carAdditional skills/attributes:
· Demonstrate leadership qualities
· Good client relationship building and engagement skills
· Able to work well in teams
· Able to work independently
· Able to work under pressure and meet deadlines
· Able to passionately drive client satisfaction
· Able to troubleshoot effectively and filter relevant information to clients
Posted on 03 Sep 11:30, Closing date 2 Nov