Two-day employee experience design course

Design Thinking is entering the world of human resources management more and more. This two-day programme will bring you the latest insights and best practices on how design thinking can create value for your human resources management. How can you develop a strategic employee focussed vision for HR? Or how can you create employee engagement? Interesting challenges where you can use design thinking at its best.

This high energy two-day course on 23-24 May will give you a common level of understanding of the design thinking principles, key tools and terminology and how you can apply it to innovate in HR. The focus of this course will be hands-on, 'learning-by-doing'. The tools we will practice during these two days are: stakeholder mapping, value network mapping, personas, employee journey mapping (employee's insights), service scenario mapping and prototyping.

To register:


Early bird ticket price R8,688, until 30 April 2019
Regular ticket price R9,888, from 1 May 2019

Date: 23 May 2019 to 24 May 2019
Time: 08:30 - 17:00
Venue: The Raddison Red, Silo District, The V&A Waterfront, Cape Town, Cape Town

Company name: DesignThinkers Academy
Email address