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 | FREDERIC DIMANCHE Retail was in trouble long before Covid-19 hit. The past five years saw daily reports of store closures and retailer bankruptcies. The growth of online commerce eroded many retailers' top-line revenues... read |
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 | LAUREN HARTZENBERG In #FreshOnTheShelf, we round up our pick of food and beverage products that have hit the shelves recently.read |
|  | BRETT ROGERS Brett Rogers explores the edges of culture and how things are changing, providing valuable insights for brands wanting to understand who and what is shaping culture...read |
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| CRM |
 | NATHALIE SCHOOLING Covid-19 has given a whole new meaning to the customer experience. Buying patterns have adapted to online shopping and contactless services... Read |
| E-commerce |
 | A smart and contactless way for customers to discover products at local shops, make payments and earn rewards using Amazon Pay... Read |
| Training |
 | KIM COETZEE Since the initial shutdown and panic buying of goods, especially essential ones, we are now seeing the easing of restrictions and a wider variety of goods being offered once more. The entire distribution chain has had to adapt to these fluctuations in order to ensure a steady supply of goods to customers... Read |
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 | JOHAN BOTES, TIISETSO RABOLAO AND KIRSTY GIBSON Even though we are starting to see light at the end of the pandemic tunnel, we still have a long way to go before life can return to a pre-Covid-19 type of normality, with many questioning if it will ever fully return. From a business point of view, we can draw insight from the CEOs of 2020's Fortune 500 list of companies... Read |
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Benjamin Franklin "By failing to prepare, you are preparing to fail." |
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| New events to diarise |
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ECOM2020Kinetic Events - 5 Aug 2020 to 6 Aug 2020, Cape Town |
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