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The soft silence of Tokyo

Imagine you are in a city of close to 15 million people. You are walking down a large street. It is a lot like 5th Avenue in New York. For a couple of seconds, you are happily staring at one of the beautiful window displays. You turn around and your child is gone...

By Damon Stapleton 3 days ago

Automation in the travel industry: Build lasting customer relationships
Automation in the travel industry: Build lasting customer relationships

Airlines, hotels and other hospitality companies are turning to automated services to remove the bottlenecks that have traditionally stood in their customers' way...

By Chantel Troskie 6 Dec 2018

The evolving role of the DMO in optimising tourism opportunities
The evolving role of the DMO in optimising tourism opportunities

No matter what your reasons are for travelling, be it business or leisure, chances are you are joining the majority of visitors who research, plan, pay for and enjoy visits to destinations...

By Enver Duminy 4 Dec 2018

A South African's guide to moving to and making it in Malta: Invest in stone
A South African's guide to moving to and making it in Malta: Invest in stone

The Maltese have a saying - invest in stone - which means put your money into property...

By Marcus ‘The Maltese Falcon’ Brewster 26 Oct 2018

Fuelling the fires of the tourism economy
Fuelling the fires of the tourism economy

Behind the scenes in tourism, an epic struggle is taking place...

By Enver Duminy 22 Oct 2018

Google Street View to heavily impact Kenya's tourism sector
Google Street View to heavily impact Kenya's tourism sector

Technology. A constant component that progressively weathers challenges of e-commerce evolution in every industry...

By Josephine Wawira 22 Oct 2018

Use of innovative technology in designing diverse tourism products
Use of innovative technology in designing diverse tourism products

Investment in new technology provides the tourism sector with opportunities for novelty, aimed at providing a platform for designing new and tangible tourism products...

By Josephine Wawira 12 Oct 2018

Transforming the tourism industry into a women's world
Transforming the tourism industry into a women's world

There might be significant representation of women in the tourism industry as a whole, but it is clear that this is not being seen at top levels. Women continue to struggle to reach senior management in corporate tourism...

By Velma Corcoran 25 Sep 2018

#TourismMonth: Surge of the digital travel consumer
#TourismMonth: Surge of the digital travel consumer

Digitalisation is increasingly seen to empower travel consumers especially those seeking diversification and personalisation for a remarkable experience...

By Josephine Wawira 18 Sep 2018

The tourism industry will have to put up a tough fight amid the recession
The tourism industry will have to put up a tough fight amid the recession

"The word "recession" is an abstract one; it sounds quite depressing, if not terrifying, but its reality is a harsh one that we must face."

By Enver Duminy 10 Sep 2018

Book into a farm cottage for a getaway that brings you nearer to nature
Book into a farm cottage for a getaway that brings you nearer to nature

Agritourism or farm stays is a growing hospitality sector and the reasons why are clear: better bang for the buck and an opportunity to be nearer to nature...

By Brian Berkman 6 Sep 2018

Tourism becomes the world's third-largest export sector, generating $1.6tn in 2017
Tourism becomes the world's third-largest export sector, generating $1.6tn in 2017

International tourist arrivals grew 7% in 2017, the highest increase since 2010...

By Josephine Wawira 5 Sep 2018

#WomensMonth: Meet Megan Arendse, a woman who's playing a significant role in Mice tourism
#WomensMonth: Meet Megan Arendse, a woman who's playing a significant role in Mice tourism

In celebration of #WomensMonth, we chat to Megan Arendse, convention centre manager of Sun International's flagship resort, Sun City about what it means to be a woman in the MICE industry, the challenges she has faced and her message for Women's Month.

By Robin Fredericks 30 Aug 2018

#WomensMonth: Maira Koutsoudakis on building a luxury lifestyle brand
#WomensMonth: Maira Koutsoudakis on building a luxury lifestyle brand

Maira Koutsoudakis is the CEO of the Life Group of Companies, a luxury lifestyle and hospitality specialist, which she owns and operates with her husband and business partner, engineer John Koutsoudakis...

By Eugene Yiga 28 Aug 2018

Increased investment in security, soaring Kenya's tourism
Increased investment in security, soaring Kenya's tourism

Kenya's tourism industry is increasingly driving exports and providing foreign exchange, earning the country tourism expenditures of about $1.2bn in 2017. This represented a 20% increase from approximately $989m in 2016...

By Josephine Wawira 27 Aug 2018

Disruptive tech driving transformation in tourism
Disruptive tech driving transformation in tourism

The world as we know it is changing, with technology disrupting how we explore the global village...

By Enver Duminy 23 Aug 2018

#WomensMonth: Rising above challenges as women in hospitality
#WomensMonth: Rising above challenges as women in hospitality

In celebration of #WomensMonth, we chat with Anneke Potgieter, director of operations and complex general manager at Silverstar Casino as she shares more on her challenges, career and words of wisdom...

By Robin Fredericks 20 Aug 2018

Promotion of Kenya's tourism key to its growth
Promotion of Kenya's tourism key to its growth

Kenya's tourism industry has undergone challenges such as the uncertainty surrounding the political landscape in 2017. Yet, its resilient performance has been impactfully felt on the Kenyan economy...

By Josephine Wawira 14 Aug 2018

#WomensMonth: Lee-Ann Morgan embraces her deep love for all things travel
#WomensMonth: Lee-Ann Morgan embraces her deep love for all things travel

In celebration of #WomensMonth, we chat to Lee-Ann Morgan, customer growth marketing manager at Club Med Southern Africa about what it means to be a woman in the tourism industry, the challenges she's faced and how important it is to own who you are.

By Robin Fredericks 13 Aug 2018

The benefits of tourism in growing Africa's economy
The benefits of tourism in growing Africa's economy

Tourism has become important to the growth of any economy, which is why so many countries are now reviewing and developing their tourism policies...

By Robin Fredericks 13 Aug 2018

Tapping into data for enhanced tourism experiences
Tapping into data for enhanced tourism experiences

Large tourism enterprises across the globe are snapping up apps, business solutions and more to ensure that they're part of the digital revolution, but are these emerging technologies translating to an excellent visitor experience?

By Wynand Smit 2 Aug 2018

Demystifying luxury tourism: A case study on Diani Reef Beach Resort & Spa
Demystifying luxury tourism: A case study on Diani Reef Beach Resort & Spa

Luxury tourism is being redefined just like every aspect of the hospitality industry. From marketing to an older, wealthier generation, luxury tourism has evolved to include a younger generation in the rising middle class...

By Josephine Wawira 2 Aug 2018

Comfortable weekend cruising in the new Ford Kuga
Comfortable weekend cruising in the new Ford Kuga

At the end of a week, you have to leave extra early to miss Cape Town's Friday frenzy on the roads - especially if you're heading out of town past the Hottentots Holland mountains for the weekend...

By Ilse van den Berg 24 Jul 2018

Good things happen in 3s - just ask Groot Constantia
Good things happen in 3s - just ask Groot Constantia

Friday the 13th is a bit of an urban legend, eerie day for many. I remember my great-grandmother refused to set a foot out of bed on Friday the 13th. Perhaps she had a good reason...

By Ilse van den Berg 23 Jul 2018

The impact of technology and OTAs on the hospitality industry
The impact of technology and OTAs on the hospitality industry

"As industry players become more tech savvy, there needs to be a balance between technology and human interaction. It is necessary to keep up with competition and global trends which are stirring creativity and innovativeness."

By Josephine Wawira 19 Jul 2018

How sporting events like the 2018 FIFA World Cup has benefited Africa
How sporting events like the 2018 FIFA World Cup has benefited Africa

We chat with Tim Smith, managing partner at HVS Consulting to find out more about how sporting events like the 2018 FIFA World Cup has benefited the African continent and its tourism industry...

By Robin Fredericks 13 Jul 2018

Africa's travel growth exceeds expectations
Africa's travel growth exceeds expectations

"Developing our relationships with other African nations will allow us to capitalise on tourism growth across the continent."

By Enver Duminy 12 Jul 2018

A focus on The Business of Wine & Food Tourism Conference 2018
A focus on The Business of Wine & Food Tourism Conference 2018

Marisah Nieuwoudt chats to tourist specialist and convener of the annual The Business of Wine & Food Tourism Conference, Margi Biggs about the 2018 edition of the event that takes place at Spier on 17 October...

By Marisah Nieuwoudt 28 Jun 2018

Importance of innovation and digitalisation in growing tourism
Importance of innovation and digitalisation in growing tourism

The industry is experiencing a great deal of innovative disruption, with trends such as virtual reality (VR), artificial intelligence (AI), and mobile bookings and payments taking centre stage...

By Josephine Wawira 21 Jun 2018

#YouthMonth: How to get a job in travel
#YouthMonth: How to get a job in travel

Natalia Rosa cites some of South Africa's leading travel professionals, and their words of wisdom on the travel industry...

By Natalia Rosa 18 Jun 2018

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