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#SeamlessSA: A holistic approach to delivering great retail customer experience
#SeamlessSA: A holistic approach to delivering great retail customer experience

Opening her presentation at Seamless Southern Africa, Edcon's Lauren King shared her understanding of customer experience...

By Lauren Hartzenberg 20 Mar 2019

#SeamlessSA: Physical retail needs to step up
#SeamlessSA: Physical retail needs to step up

Traditional brick and mortar retailers still have a future despite the boom in online retail, but they have to be open to change...

By Lauren Hartzenberg 18 Mar 2019

From local to global: getting started with international e-commerce
From local to global: getting started with international e-commerce

Other than those specifically targeted at narrow niche markets, most domestic businesses do hope to one day extend their reach and go international...

By Melissa Burns 6 Mar 2019

#DesignIndaba2019: Ikea's Överallt collection a global showcase of Africa's top design talent
#DesignIndaba2019: Ikea's Överallt collection a global showcase of Africa's top design talent

The anticipated launch of Ikea's Överallt homeware collection is described as a marriage between African rituals and Scandinavian design...

By Lauren Hartzenberg 4 Mar 2019

Retail marketing and point of purchase trends for 2019
Retail marketing and point of purchase trends for 2019

Frank Mayer and Associates, Inc.'s company thought leaders are peeking into their crystal balls to predict what the coming 365 days have in store for the retail and point-of-purchase industries...

By Leo Van De Polder 28 Feb 2019

Zando's coming of age
Zando's coming of age

Zando launched in 2012 as an online shoe retailer when e-commerce in SA was very much in its infancy. Fast-forward to 2019, the business has transformed into an ever-expanding fashion marketplace...

By Lauren Hartzenberg 15 Feb 2019

The coming shopping centre ecosystem apocalypse
The coming shopping centre ecosystem apocalypse

The shopping centre ecosystem is facing an apocalypse. Why? Because shops are middlemen and the internet is killing middlemen...

By Alan Knott-Craig 11 Feb 2019

#BizTrends2019: Shop defines 6 trends shaping the future of retail
#BizTrends2019: Shop defines 6 trends shaping the future of retail

Technology and changing customer demographics have set a new stage for retail. Success today is defined by the ability to keep up, or get out in front of, trends that are driving consumer purchases...

By Leo Van De Polder 30 Jan 2019

#BizTrends2019: 2019, a definitive year in FMCG
#BizTrends2019: 2019, a definitive year in FMCG

IRI's Marylee Townshend predicts 7 trends that will influence the future of FMCG...

By Marylee Townshend 29 Jan 2019

#BizTrends2019: Single-use plastic, circular economy, ethical supply chains and climate action to drive retail in 2019
#BizTrends2019: Single-use plastic, circular economy, ethical supply chains and climate action to drive retail in 2019

More than ever before, in 2018 we saw sustainability playing a major role in shaping trends in the retail sector...

By Feroz Koor 25 Jan 2019

#BizTrends2019: Key trends in wellness and ethical retail for 2019
#BizTrends2019: Key trends in wellness and ethical retail for 2019

The focus of innovation in the conscious consumption space is certainly not trend based. The environmental and health issues facing the planet are so pressing...

By Robyn Smith 24 Jan 2019

#BizTrends2019: If 'toxic' was the word of 2018, could 'trust' be the word for 2019?
#BizTrends2019: If 'toxic' was the word of 2018, could 'trust' be the word for 2019?

The Oxford Dictionaries chose 'toxic' as its annual "Word of the Year". For 2019, the winning brands will be those that work to restore consumers' trust in a toxic environment...

By Rachel Thompson 23 Jan 2019

Mark Schech, Innervation.
#BizTrends2019: Payments, engagement, partnership - African retail trends for 2019

With two key retail periods - Black Friday and festive season - now behind us, retailers are looking for new ways to increase revenue, grow market share, and boost profits...

By Mark Schech 22 Jan 2019

Nicola Cooper, senior trend analyst and cultural strategist at Nicola Cooper & Associates.
#BizTrends2019: South African business, meet your future consumer

With the majority of South African consumers being under the age of 21, we cannot look to Gen Z or those younger as our 'future' consumer. Gen Z is already entering varsity and/or the work environment, which means our 'future' consumers are even younger...

By Nicola Cooper 22 Jan 2019

Faithful to Nature crowns SA's favourite eco-conscious brands
Faithful to Nature crowns SA's favourite eco-conscious brands

Faithful to Nature has revealed the winners of its inaugural Eco Awards, a competition introduced to highlight the brands committed to demonstrating and promoting conscious consumption...

By Lauren Hartzenberg 21 Jan 2019

#BizTrends2019: 5 trends shaping the fresh produce sector
#BizTrends2019: 5 trends shaping the fresh produce sector

The fresh produce industry's characteristics can easily be defined by those of its products - quick turnaround and short shelve life. It is definitely not an easy game...

By Lindie Stroebel 21 Jan 2019

#BizTrends2019: Shopping the future, right now
#BizTrends2019: Shopping the future, right now

Technology is the single most important investment that retailers need to make, in order to ensure that their fashion stores stay relevant...

By Robyn Cooke 17 Jan 2019

Leo van de Polder on expanding the Shop network in South Africa
Leo van de Polder on expanding the Shop network in South Africa

With a presence in more than 20 countries, the Shop Association's purpose is to empower its members with ongoing education, networking opportunities and real-world insights...

By Lauren Hartzenberg 16 Jan 2019

#BizTrends2019: Selling to the other 98% - the move to physical retail
#BizTrends2019: Selling to the other 98% - the move to physical retail

We believed that e-commerce was such an obviously better way of shopping. We were wrong...

By Andrew Smith 16 Jan 2019

#BizTrends2019: Africa's consumers - connected, in control, and hungry for convenience
#BizTrends2019: Africa's consumers - connected, in control, and hungry for convenience

Shopping - love it or hate it, it's nearly impossible to escape the banality or adventure that competes for consumers' precious time. It takes us away from the things we would rather be doing...

By Ailsa Wingfield 14 Jan 2019

#BizTrends2019: Don't miss out on Google Shopping power because of poor feeds
#BizTrends2019: Don't miss out on Google Shopping power because of poor feeds

Google Shopping and Facebook Dynamic Product Ads are a powerful way for retailers to reach new customers and drive sales...

By Andrew Smit 14 Jan 2019

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Woolworths, Ubuntu Baba saga contains digital lessons for brands of all sizes

South African social media has been in an uproar following allegations that Woolworths had stolen the design of a baby carrier made by a local entrepreneur. This a typical David vs Goliath story. While that may be true, the saga contains digital lessons for brands of all sizes...

By Vumani Ncube 10 Jan 2019

#BizTrends2019: 5 trends stirring the liquor business
#BizTrends2019: 5 trends stirring the liquor business

There has been a seismic shift in consumer behaviour over the past few decades, and we're seeing it in the world of drinks too...

By Rowan Leibbrandt 9 Jan 2019

#BizTrends2019: 4 key trends that will continue to shape convenience retail in 2019
#BizTrends2019: 4 key trends that will continue to shape convenience retail in 2019

As convenience retail continues to grow as an industry sector, retailers must remain focused on the most significant trends that will see their businesses flourish...

By Joe Boyle 8 Jan 2019

#BizTrends2019: From mobile e-commerce to AI - the top 5 trends driving SA consumers in 2019
#BizTrends2019: From mobile e-commerce to AI - the top 5 trends driving SA consumers in 2019

In all our years of watching and researching consumer trends, this is the first time that the evidence we are gathering points to an overwhelming digital influence...

By Gareth Pearson 7 Jan 2019

#BizTrends2019: Will South African e-commerce take the step up in 2019?
#BizTrends2019: Will South African e-commerce take the step up in 2019?

We've been sitting on the cusp of a huge wave of growth in online retail for many years now. The deluge of new customers has still not arrived, but consistent organic growth has been relatively good...

By Kevin Tucker 7 Jan 2019

Turkish fashion retailer LC Waikiki eyes growth in South Africa
Turkish fashion retailer LC Waikiki eyes growth in South Africa

Turkish-based global fashion chain LC Waikiki has just opened its third South African store. The new branch, located at Tyger Valley Shopping Centre, follows store openings in Menlyn Park and Sandton City...

By Lauren Hartzenberg 20 Dec 2018

RunwaySale's runaway success
RunwaySale's runaway success

RunwaySale was born from a love of affordable designer brands. The two dynamos behind this business combined their international experience to give South Africans access to premium brands...

By Eugene Yiga 13 Dec 2018

A South African's guide to moving to and making it in Malta: the legendary supermarket of Barbra Streisand
A South African's guide to moving to and making it in Malta: the legendary supermarket of Barbra Streisand

On her breakthrough 1963 debut album, Streisand resurrected a Cole Porter gem 'Come to the Supermarket'. Malta may not be the old Peking of the lyric but it has the German supermarket brand...

By Marcus ‘The Maltese Falcon’ Brewster 30 Nov 2018

#ATFexpo2018: Buy less, spend more - the case for luxury fashion
#ATFexpo2018: Buy less, spend more - the case for luxury fashion

With a quick-throwaway culture defining the fast fashion era, investing in quality, handcrafted goods that are designed to last is one way consumers can shop more sustainably...

By Lauren Hartzenberg 27 Nov 2018

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