Sales Assistant

Duties and responsibilities

• Exceed customer expectations by using effective selling techniques.
• Adhere to stock loss control measures in the store.
• Consistently meet individual sales targets.
• Identify opportunities to increase sales and drive turnover.
• Maintain store cleanliness and uphold visual merchandising standards to optimise sales.
• Create an inspiring and enjoyable shopping environment.
• Process all transactions, including cash, cards, vouchers, coupons, and other acceptable payments.
• Ensure all outgoing stock, items, and scripts are scanned and paid for.
• Process loyalty cards, including those of accelerated partners.
• Build professional relationships with customers and provide friendly, helpful, and courteous assistance.
• Report customer compliments and complaints to management.
• Address and resolve customer stock queries.

Behavioural requirements

• Demonstrate honesty and integrity in handling cash and finances.
• Build and maintain strong relationships.
• Show adaptability and embrace change and innovation.
• Take ownership and solve problems effectively.
• Be trustworthy and dependable.
• Manage time efficiently.
• Deliver exceptional customer service.

Minimum requirements

Essential:

• Matric or equivalent qualification.
• Up to six months of retail experience.

Special conditions of employment:

• Clear credit and criminal record.
• Willingness to work retail hours.
• South African citizenship.

Advantageous:

• One year of retail experience.
• Proficiency in Microsoft Office.
• Effective communication skills.
• Knowledge of current clothing trends or outdoor lifestyles (depending on the brand).

Posted on 17 Jan 15:42, Closing date 17 Jan