Sales Assistant

Duties and responsibilities

• Exceed customer expectations through effective selling techniques.
• Adhere to stock loss control measures in the store.
• Consistently meet individual sales targets.
• Identify opportunities to maximise sales and drive turnover.
• Maintain store cleanliness and uphold visual merchandising standards to optimise sales.
• Create a positive and inspiring shopping environment.
• Process transactions, including cash, card, voucher, and coupon payments accurately.
• Ensure all outgoing stock, items, or scripts are scanned and paid for.
• Process loyalty cards, including those of accelerated partners.
• Build professional relationships with customers, offering friendly and helpful assistance.
• Report customer compliments and complaints to management.
• Handle customer stock queries and ensure timely resolution.

Behavioural requirements

• Honesty and integrity in managing cash and finances.
• Strong relationship-building skills.
• Ability to adapt to change and innovate.
• Problem-solving skills with a sense of ownership.
• Trustworthiness and dependability.
• Effective time management.
• Commitment to exceptional customer service.

Minimum requirements
Essential:

• Matric or equivalent qualification.
• Up to six months of retail experience.

Special conditions of employment:

• Clear credit and criminal record.
• Willingness to work retail hours.
• South African citizenship.

Advantageous:

• One year of retail work experience.
• Proficiency in Microsoft Office.
• Strong communication skills.
• Knowledge of current clothing trends or outdoor lifestyle (based on the brand).

Posted on 17 Jan 15:27, Closing date 17 Jan