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Assistant Store Manager

Location:Cape Town, Somerset West
Remote work:Not Applicable
Job level:Mid

Job description

Mambo’s Storage & Home - fast-growing national retailer in plastics goods and homeware has a vacancy for assistant store manager at our store in Somerset West.

This position requires a high-energy, self-motivated individual with strong people management skills and the ability to lead and manage the store and staff.

The successful applicant must be comfortable with operating independently and with working in a fast-paced environment that is results-oriented and where performance is tied to turnover goals.

As an Assistant store manager, you are responsible for the overall management of your store. You deliver sales goals year-over-year by motivating, developing, and empowering your team. You hold your store team accountable for providing exceptional customer service. You recruit, select and develop the best talent for your store. You ensure operational excellence in your store to maximize sales and profitability. You care about and value people and exemplify our core values.

Key outcomes

Customer service

Work with and lead your team to achieve high levels of customer service in order to build customer loyalty, generate repeat business, and maximise all sales opportunities. This is achieved by ensuring adherence to the Customer Service Standards and focusing on building Mambo’s Client database. Demonstrate & communicate product knowledge to customers. Instill frequent product knowledge in team members

Financial management

Ensure operational costs of the store are managed in order to ensure budgeted profitability is met.


Lead by example, promoting the desired culture and behaviours to the store team & customers whilst ensuring that relationships with Key stakeholders within Mambos remain productive and integrated.

Human resources

Work with the HR Manager to identify and deliver the required staff training and development needs. Ensure timely and accurate communication of HR administration.

People management

Provide training and development to direct reports so that they can be effective in their roles. Establish performance expectations and ensure development and training is consistent with company policies and individual aspirations.

Visual merchandising

Ensure that all department visual merchandising, display and marketing activities are in line with the store profile and implemented and maintained to brand standard.

Stock control and operating procedures

To maximise sales and minimise shrinkage through the accurate administration of incoming and outgoing merchandise, ensuring product is presented and restocked in line with Mambos standards.


  • Grade 12
  • Relevant business/admin qualification – retail management diploma or degree would be advantageous
  • Four+ Years retail experience with administrative and people management experience
  • Strong written and verbal communication skills
  • Strong leadership and management skills
  • Strong analytical skills
  • Highly organised with the ability to adapt quickly to change
  • An excellent understanding of retail
  • Proficiency in stock management, cost control and cost management
  • Genuine interest in the MAMBOS brand and products
  • Ability and willingness to work weekends and extended retail hours
  • Own transport

Company Description

Mambo’s Storage & Home is one of the leading plastics and Homeware brands in the country –
Homeware. Kitchenware. Baking. Catering. Cleaning. Educational games. Toys. Outdoor. Stationery. Arts, Crafts and lots of Storage Solutions!

Posted on 30 Nov 16:48, Closing date 29 Jan

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