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Area Manager

Remuneration:Basic salary 
Education level:Matric
Job level:Junior
Reference:#VMA Pietermaritzburg

Job description

  • VMA's execute training on all aspects of running a profitable store.
  • Merchandising are regularly changed or updated, and themes can be dictated by a number of factors, including the seasons of the year annual events, current fashion trends, sales and promotions.
  • Report on any issues that might have a negative impact on turnover, ie: lighting fixtures not working, IT equipment not functioning, etc.
  • Ensure that all your stores are ready and implemented promotional events, change prices and ensure that all stores have implemented the necessary processes.
  • Completing your daily task sheet and send pictures and report to head office daily.
  • Doing spot checks daily and submitting results to head office.
  • Lead and direct the development of employees to achieve sales goals and action plans for measurable results.
  • Make sure that all team members are current and up to date with product knowledge and policies and procedures, formalised through training and development within prescribed guidelines and standards.
  • Follow up on the growth, retention and maintenance of new account customers at stores.
  • Report any underperformance of team members to HR department with clear and documented reports.
  • Ensure that all store staff greet, engage, demonstrate, inspire and manage the floor and customer flow towards an outstanding in-store customer experience.
  • Set high expectation of excellent customer service and hold manager accountable for measurable results.
  • Train and lead by example to guide the team members to increase sales conversion rate.
  • Do stocktakes/full counts throughout the year ensuring the accuracy of reported results.
  • Report any poor management and suggest and implement an action plan for the manager and team members


  • Communication skills.
  • Customer service.
  • Problem-solving.
  • Training staff.

Posted on 17 Apr 10:38