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    Kenya's grocery retail sector is a beacon of innovation and growth
    Kenya's grocery retail sector is a beacon of innovation and growth 
    Source: Supplied. Sherilyn Kamga, senior strategic finance analyst at Talend.
    #YouthMonth: Navigating the intersection of finance and tech in FinOps

    By Katja Hamilton 23 Jun 2023

    Middle East and Africa sees 21% digital commerce growth despite global dip - Salesforce
    Middle East and Africa sees 21% digital commerce growth despite global dip - Salesforce

    24 Apr 2023

    #BizTrends2020: How SA retailers can keep growing in a digital world
    #BizTrends2020: How SA retailers can keep growing in a digital world

      6 Jan 2020

    #BizTrends2020: Africa's double-edged consumer demand
    #BizTrends2020: Africa's double-edged consumer demand

      6 Jan 2020

    Image source: Gallo/Getty Images.
    2020: Building the emotive link between customers and our brands

      12 Dec 2019

    Strategies to unlock retail growth in 2020
    Strategies to unlock retail growth in 2020

      28 Nov 2019

    #AskAfrikaAhaMoment: The brand loyalty shift explained
    #AskAfrikaAhaMoment: The brand loyalty shift explained

      21 Nov 2019

    #AfricaCom: "Every consumer today behaves like a millennial, your business needs to catch up!"
    #AfricaCom: "Every consumer today behaves like a millennial, your business needs to catch up!"

      15 Nov 2019

    Image credit: Joshua Rodriguez on Unsplash.
    How businesses can create lasting impressions, retain customers for a long time

      25 Oct 2019

    6 trends shaping the shopping mall experience
    6 trends shaping the shopping mall experience

      23 Oct 2019

    Data technology driving agility in retail
    Data technology driving agility in retail

      15 Oct 2019

    Know your business inside out with a Biz Office
    Know your business inside out with a Biz Office

    Bizcommunity.com  2 Oct 2019

    #GartnerSYM: Offering the 'everything customer' the multi-experience
    #GartnerSYM: Offering the 'everything customer' the multi-experience

      17 Sep 2019

    Image credit: Thought Catalog on Unsplash.
    Do you know what your customers want their customers to experience?

      3 Sep 2019

    Customer engagement in an omnichannel world
    Customer engagement in an omnichannel world

      13 Aug 2019

    Image credit: Tumisu from Pixabay.
    Here's what SMEs need to know about using their customer communication channels effectively

      2 Aug 2019

    5 ways to drive growth through customer retention
    5 ways to drive growth through customer retention

      25 Jul 2019

    3 steps towards 'glass boxing' your company with a Biz Press Office
    3 steps towards 'glass boxing' your company with a Biz Press Office

    Bizcommunity.com  23 Jul 2019

    Retail in 2030: AI, IoT, big data, and omnichannel as teenagers
    Retail in 2030: AI, IoT, big data, and omnichannel as teenagers

      16 Jul 2019

    10 retail trends for 2019
    10 retail trends for 2019

      15 Jul 2019

    Image credit: Mein Deal on Unsplash.
    How to use design thinking to build the next Amazon

      15 Jul 2019

    3 trends in retailtainment
    3 trends in retailtainment

      3 Jul 2019

    What the latest technological innovation means for the future of retail
    What the latest technological innovation means for the future of retail

      2 Jul 2019

    How interior décor helps create immersive retail experiences
    How interior décor helps create immersive retail experiences

    1 Jul 2019

    Dee Chetty, Accenture Interactive Lead for Africa.
    The future of customer personalisation lies with AI

      14 Jun 2019

    How CRM can add measurable value to your brand
    How CRM can add measurable value to your brand

      13 Jun 2019

    #AfricaMonth: The rise of Afrocentrism and its impact on the luxury business
    #AfricaMonth: The rise of Afrocentrism and its impact on the luxury business

      29 May 2019

    The most valuable global retail brands for 2019
    The most valuable global retail brands for 2019

    14 May 2019

    Successful retail chatbot interactions to grow eightfold by 2023
    Successful retail chatbot interactions to grow eightfold by 2023

    9 May 2019

    Phygital: 6 ways to adapt, or die
    Phygital: 6 ways to adapt, or die

      30 Apr 2019

    Up, close and very personalised
    Up, close and very personalised

      23 Apr 2019

    Six steps to successful customer relationship management
    Six steps to successful customer relationship management

      16 Apr 2019

    More CRM news

    More news

    #BizTrends2020: How SA retailers can keep growing in a digital world
    #BizTrends2020: How SA retailers can keep growing in a digital world

     6 Jan 2020

    #BizTrends2020: Africa's double-edged consumer demand
    #BizTrends2020: Africa's double-edged consumer demand

     6 Jan 2020

    Image source: Gallo/Getty Images.
    2020: Building the emotive link between customers and our brands

     12 Dec 2019

    Strategies to unlock retail growth in 2020
    Strategies to unlock retail growth in 2020

     28 Nov 2019

    #AskAfrikaAhaMoment: The brand loyalty shift explained
    #AskAfrikaAhaMoment: The brand loyalty shift explained

     21 Nov 2019

    #AfricaCom: "Every consumer today behaves like a millennial, your business needs to catch up!"
    #AfricaCom: "Every consumer today behaves like a millennial, your business needs to catch up!"

     15 Nov 2019

    Image credit: Joshua Rodriguez on Unsplash.
    How businesses can create lasting impressions, retain customers for a long time

     25 Oct 2019

    6 trends shaping the shopping mall experience
    6 trends shaping the shopping mall experience

     23 Oct 2019

    Data technology driving agility in retail
    Data technology driving agility in retail

     15 Oct 2019

    Know your business inside out with a Biz Office
    Know your business inside out with a Biz Office

     2 Oct 2019

    #GartnerSYM: Offering the 'everything customer' the multi-experience
    #GartnerSYM: Offering the 'everything customer' the multi-experience

     17 Sep 2019

    Image credit: Thought Catalog on Unsplash.
    Do you know what your customers want their customers to experience?

     3 Sep 2019

    Customer engagement in an omnichannel world
    Customer engagement in an omnichannel world

     13 Aug 2019

    Image credit: Tumisu from Pixabay.
    Here's what SMEs need to know about using their customer communication channels effectively

     2 Aug 2019

    5 ways to drive growth through customer retention
    5 ways to drive growth through customer retention

     25 Jul 2019

    3 steps towards 'glass boxing' your company with a Biz Press Office
    3 steps towards 'glass boxing' your company with a Biz Press Office

     23 Jul 2019

    Retail in 2030: AI, IoT, big data, and omnichannel as teenagers
    Retail in 2030: AI, IoT, big data, and omnichannel as teenagers

     16 Jul 2019

    10 retail trends for 2019
    10 retail trends for 2019

     15 Jul 2019

    Image credit: Mein Deal on Unsplash.
    How to use design thinking to build the next Amazon

     15 Jul 2019

    3 trends in retailtainment
    3 trends in retailtainment

     3 Jul 2019

    What the latest technological innovation means for the future of retail
    What the latest technological innovation means for the future of retail

     2 Jul 2019

    How interior décor helps create immersive retail experiences
    How interior décor helps create immersive retail experiences

    1 Jul 2019

    Dee Chetty, Accenture Interactive Lead for Africa.
    The future of customer personalisation lies with AI

     14 Jun 2019

    How CRM can add measurable value to your brand
    How CRM can add measurable value to your brand

     13 Jun 2019

    #AfricaMonth: The rise of Afrocentrism and its impact on the luxury business
    #AfricaMonth: The rise of Afrocentrism and its impact on the luxury business

     29 May 2019

    The most valuable global retail brands for 2019
    The most valuable global retail brands for 2019

    14 May 2019

    Successful retail chatbot interactions to grow eightfold by 2023
    Successful retail chatbot interactions to grow eightfold by 2023

    9 May 2019

    Phygital: 6 ways to adapt, or die
    Phygital: 6 ways to adapt, or die

     30 Apr 2019

    Up, close and very personalised
    Up, close and very personalised

     23 Apr 2019

    Six steps to successful customer relationship management
    Six steps to successful customer relationship management

     16 Apr 2019

    The need for speed in modern retail
    The need for speed in modern retail

     8 Apr 2019

    PwC releases consumer insights survey for 2019
    PwC releases consumer insights survey for 2019

    3 Apr 2019

    Consumer demand at the forefront of African business priorities
    Consumer demand at the forefront of African business priorities

    28 Mar 2019

    African retailers have the opportunity to re-imagine a data-driven sector
    African retailers have the opportunity to re-imagine a data-driven sector

     27 Mar 2019

    #ECO19: Is your mobile commerce strategy excluding the mass market?
    #ECO19: Is your mobile commerce strategy excluding the mass market?

     22 Mar 2019

    Mike Joubert of the Billybo Group, in action on the eCommerce Africa 2019 stage.
    #ECO19: Unpack why your brand story matters before you start telling it

     20 Mar 2019

    Chantel Botha of BrandLove in action at eCommerce Africa 2019.
    #ECO19: Why brands need to create emotional experiences for Generation CX

     19 Mar 2019

    Is your organisation customer centric?
    Is your organisation customer centric?

    14 Mar 2019

    8 trends driving innovation in sub-Saharan Africa
    8 trends driving innovation in sub-Saharan Africa

    12 Mar 2019

    Retail marketing and point of purchase trends for 2019
    Retail marketing and point of purchase trends for 2019

     28 Feb 2019

    More CRM news

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