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    Kenya's grocery retail sector is a beacon of innovation and growth
    Kenya's grocery retail sector is a beacon of innovation and growth 
    Source: Supplied. Sherilyn Kamga, senior strategic finance analyst at Talend.
    #YouthMonth: Navigating the intersection of finance and tech in FinOps

    By Katja Hamilton 23 Jun 2023

    Middle East and Africa sees 21% digital commerce growth despite global dip - Salesforce
    Middle East and Africa sees 21% digital commerce growth despite global dip - Salesforce

    24 Apr 2023

    The need for speed in modern retail
    The need for speed in modern retail

      8 Apr 2019

    PwC releases consumer insights survey for 2019
    PwC releases consumer insights survey for 2019

    3 Apr 2019

    Consumer demand at the forefront of African business priorities
    Consumer demand at the forefront of African business priorities

    28 Mar 2019

    African retailers have the opportunity to re-imagine a data-driven sector
    African retailers have the opportunity to re-imagine a data-driven sector

      27 Mar 2019

    #ECO19: Is your mobile commerce strategy excluding the mass market?
    #ECO19: Is your mobile commerce strategy excluding the mass market?

      22 Mar 2019

    Mike Joubert of the Billybo Group, in action on the eCommerce Africa 2019 stage.
    #ECO19: Unpack why your brand story matters before you start telling it

      20 Mar 2019

    Chantel Botha of BrandLove in action at eCommerce Africa 2019.
    #ECO19: Why brands need to create emotional experiences for Generation CX

      19 Mar 2019

    Is your organisation customer centric?
    Is your organisation customer centric?

    14 Mar 2019

    8 trends driving innovation in sub-Saharan Africa
    8 trends driving innovation in sub-Saharan Africa

    12 Mar 2019

    Retail marketing and point of purchase trends for 2019
    Retail marketing and point of purchase trends for 2019

      28 Feb 2019

    Keeping on trend in digital retail
    Keeping on trend in digital retail

    27 Feb 2019

    Using digital to personalise customer services in Africa
    Using digital to personalise customer services in Africa

      22 Feb 2019

    4 CRM marketing trends to ignite 2019
    4 CRM marketing trends to ignite 2019

      12 Feb 2019

    The coming shopping centre ecosystem apocalypse
    The coming shopping centre ecosystem apocalypse

      11 Feb 2019

    6 ways to win with CX
    6 ways to win with CX

      8 Feb 2019

    The brands leading, challenging and exploring in 2019
    The brands leading, challenging and exploring in 2019

      5 Feb 2019

    #BizTrends2019: Shop defines 6 trends shaping the future of retail
    #BizTrends2019: Shop defines 6 trends shaping the future of retail

      30 Jan 2019

    #BizTrends2019: 2019, a definitive year in FMCG
    #BizTrends2019: 2019, a definitive year in FMCG

      29 Jan 2019

    #BizTrends2019: Single-use plastic, circular economy, ethical supply chains and climate action to drive retail in 2019
    #BizTrends2019: Single-use plastic, circular economy, ethical supply chains and climate action to drive retail in 2019

      25 Jan 2019

    #BizTrends2019: Payments, engagement, partnership - African retail trends for 2019
    #BizTrends2019: Payments, engagement, partnership - African retail trends for 2019

      22 Jan 2019

    #BizTrends2019: Africa's consumers - connected, in control, and hungry for convenience
    #BizTrends2019: Africa's consumers - connected, in control, and hungry for convenience

      14 Jan 2019

    Reclaiming retail relevance with IoT
    Reclaiming retail relevance with IoT

      14 Jan 2019

    #AfricaCom2018: How to leapfrog when improving customer experience
    #AfricaCom2018: How to leapfrog when improving customer experience

      14 Nov 2018

    #GoogleRetail: No room for silos in omnichannel retail
    #GoogleRetail: No room for silos in omnichannel retail

      6 Nov 2018

    Hans Zachar, managing director: technology strategy, Accenture Africa.
    How African enterprises chart growth in the digital age

      9 Oct 2018

    7 ways to create in-store experiences that drive traffic and sales
    7 ways to create in-store experiences that drive traffic and sales

      31 Aug 2018

    CEM Africa kicks off this week!
    CEM Africa kicks off this week!

    27 Jul 2018

    5 expectations of the African millennial consumer
    5 expectations of the African millennial consumer

    19 Jul 2018

    The future of retail: Clicks, bricks and data-driven insights
    The future of retail: Clicks, bricks and data-driven insights

      13 Jul 2018

    Harnessing the evolutionary power of smart packaging in Africa
    Harnessing the evolutionary power of smart packaging in Africa

    15 Jun 2018

    More CRM news

    More news

    The need for speed in modern retail
    The need for speed in modern retail

     8 Apr 2019

    PwC releases consumer insights survey for 2019
    PwC releases consumer insights survey for 2019

    3 Apr 2019

    Consumer demand at the forefront of African business priorities
    Consumer demand at the forefront of African business priorities

    28 Mar 2019

    African retailers have the opportunity to re-imagine a data-driven sector
    African retailers have the opportunity to re-imagine a data-driven sector

     27 Mar 2019

    #ECO19: Is your mobile commerce strategy excluding the mass market?
    #ECO19: Is your mobile commerce strategy excluding the mass market?

     22 Mar 2019

    Mike Joubert of the Billybo Group, in action on the eCommerce Africa 2019 stage.
    #ECO19: Unpack why your brand story matters before you start telling it

     20 Mar 2019

    Chantel Botha of BrandLove in action at eCommerce Africa 2019.
    #ECO19: Why brands need to create emotional experiences for Generation CX

     19 Mar 2019

    Is your organisation customer centric?
    Is your organisation customer centric?

    14 Mar 2019

    8 trends driving innovation in sub-Saharan Africa
    8 trends driving innovation in sub-Saharan Africa

    12 Mar 2019

    Retail marketing and point of purchase trends for 2019
    Retail marketing and point of purchase trends for 2019

     28 Feb 2019

    Keeping on trend in digital retail
    Keeping on trend in digital retail

    27 Feb 2019

    Using digital to personalise customer services in Africa
    Using digital to personalise customer services in Africa

     22 Feb 2019

    4 CRM marketing trends to ignite 2019
    4 CRM marketing trends to ignite 2019

     12 Feb 2019

    The coming shopping centre ecosystem apocalypse
    The coming shopping centre ecosystem apocalypse

     11 Feb 2019

    6 ways to win with CX
    6 ways to win with CX

     8 Feb 2019

    The brands leading, challenging and exploring in 2019
    The brands leading, challenging and exploring in 2019

     5 Feb 2019

    #BizTrends2019: Shop defines 6 trends shaping the future of retail
    #BizTrends2019: Shop defines 6 trends shaping the future of retail

     30 Jan 2019

    #BizTrends2019: 2019, a definitive year in FMCG
    #BizTrends2019: 2019, a definitive year in FMCG

     29 Jan 2019

    #BizTrends2019: Single-use plastic, circular economy, ethical supply chains and climate action to drive retail in 2019
    #BizTrends2019: Single-use plastic, circular economy, ethical supply chains and climate action to drive retail in 2019

     25 Jan 2019

    #BizTrends2019: Payments, engagement, partnership - African retail trends for 2019
    #BizTrends2019: Payments, engagement, partnership - African retail trends for 2019

     22 Jan 2019

    #BizTrends2019: Africa's consumers - connected, in control, and hungry for convenience
    #BizTrends2019: Africa's consumers - connected, in control, and hungry for convenience

     14 Jan 2019

    Reclaiming retail relevance with IoT
    Reclaiming retail relevance with IoT

     14 Jan 2019

    #AfricaCom2018: How to leapfrog when improving customer experience
    #AfricaCom2018: How to leapfrog when improving customer experience

     14 Nov 2018

    #GoogleRetail: No room for silos in omnichannel retail
    #GoogleRetail: No room for silos in omnichannel retail

     6 Nov 2018

    Hans Zachar, managing director: technology strategy, Accenture Africa.
    How African enterprises chart growth in the digital age

     9 Oct 2018

    7 ways to create in-store experiences that drive traffic and sales
    7 ways to create in-store experiences that drive traffic and sales

     31 Aug 2018

    CEM Africa kicks off this week!
    CEM Africa kicks off this week!

    27 Jul 2018

    5 expectations of the African millennial consumer
    5 expectations of the African millennial consumer

    19 Jul 2018

    The future of retail: Clicks, bricks and data-driven insights
    The future of retail: Clicks, bricks and data-driven insights

     13 Jul 2018

    Harnessing the evolutionary power of smart packaging in Africa
    Harnessing the evolutionary power of smart packaging in Africa

    15 Jun 2018

    Investing in your customers yields returns
    Investing in your customers yields returns

    14 Jun 2018

    Creating better customer experience in Africa
    Creating better customer experience in Africa

     11 Jun 2018

    GDPR: ground zero for a more trusted, secure internet
    GDPR: ground zero for a more trusted, secure internet

     28 May 2018

    New data protection guidelines for Africa launched
    New data protection guidelines for Africa launched

    10 May 2018

    How African businesses can comply with new EU data laws
    How African businesses can comply with new EU data laws

     9 May 2018

    Empathy - a two-way street in customer service
    Empathy - a two-way street in customer service

     18 Apr 2018

    The role of mobile in building brand loyalty
    The role of mobile in building brand loyalty

     16 Apr 2018

    Nicholas Haralambous
    #ECMA18: It's not an apocalypse, it's a retail revolution

     26 Mar 2018

    #ECMA2018: Adopt a humanistic approach to AI
    #ECMA2018: Adopt a humanistic approach to AI

     16 Mar 2018

    #ECMA18: Cracking e-commerce conversion
    #ECMA18: Cracking e-commerce conversion

     16 Mar 2018

    More CRM news

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