The 13th annual IAB Bookmark Awards took place today in a prestigious virtual celebration. Hosted by the multi skilled Selae Thobakgake and Merica Monamodi; the most thrilling and innovative digital marketing campaigns of the past year were announced.
The winners of the 11th edition of The Radio Awards were announced on today, Friday 30 July 2021, in an online awards ceremony hosted by comedian Loyiso Madinga. A total of 80 winners were celebrated across 30 categories.
Construction on The Capital Mbombela's R205m project, set to be a game-changer on the city's hotel and accommodation industries, is well underway with an anticipated hotel opening set for November 2021.
"The city hasn't seen any significant new additions to its hotel repertoire since development ahead of the 2010 FIFA World Cup projects," says Marc Wachsberger, managing director of The Capital Hotels and Apartments.
"Its status as a leading city in Mpumalanga, at the heart of the province's tourism and agriculture sectors, means that the time is perfect to build an exciting new offering that will be appealing to tourists and corporates alike."
According to a new NielsenIQ report, South Africa's latest liquor ban equated to a loss of R7,6bn during the four weeks it lasted (based on average sales - 13 weeks to end of May 2021 of R1,9bn per week).
Innervation Pan African Payment Solutions (Innervation) has acquired African loyalty business, The Loyalty Box, from Tritech Media for an undisclosed amount.
The Loyalty Box serves more than 200 retail customers in various key African markets including South Africa, Mauritius, Kenya, Botswana, Tanzania and Nigeria, amongst others. Its customer base includes brands such as PNA, Cape Town Fish Market, Timber City, Krispy Kreme, Absolute Pets and Spur Africa.
Innervation forms part of Crossfin Transactional Solutions (CTS), South Africa’s largest independent payments and merchant acquiring solutions platform.
Steve Mallaby, chief operating officer at Innervation, says the acquisition presents an exciting opportunity to access a substantial customer base, intellectual property and loyalty industry expertise backed by experienced resources.
“Innervation offers a comprehensive bouquet of services in the customer engagement and payment domains to African retailers which will be further bolstered by the expertise offered by The Loyalty Box team. Existing customers of The Loyalty Box will also benefit from greater scale and depth of skills as well as a range of complementary services offered by Innervation.”
Consumers seeking value
According to research by Truth and BrandMapp, 75% of economically active South Africans are members of at least one loyalty programme. “Consumers continue seeking greater value, particularly in light of the constrained economic environment,” says Mallaby.
“The acquisition of The Loyalty Box enables us to provide fully integrated loyalty solutions via an increased number of point-of-sale providers, while giving existing Loyalty Box customers access to a greater range of customer engagement and payment services offered under the Innervation brand.”
The winners of the 2019 South African Loyalty Awards were announced in Cape Town this week...
1 Nov 2019
Mallaby says Innervation will focus on ensuring high service quality to The Loyalty Box’s existing customer base with business-as-usual in the short term.
“We are in the process of further planning to ensure the capabilities and strengths inherent in The Loyalty Box are integrated with Innervation’s expertise to give African retailers a market-leading bouquet of services in the customer engagement domain. Our focus is on enhancing retailers’ ability to engage their customers at an individual level by combining retail loyalty, payment and customer engagement services with advanced analytics to drive business results.”
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