Airlink to operate exclusively under new 4Z flight code

Image via Airlink

The new commercial arrangement is based on an existing partnership – a franchise agreement – between Airline and South African Airways. Previously, the franchise agreement saw flights operated by Airlink carry the SA8 flight designator; under the new commercial arrangement, however, they will operate as Airlink’s unique 4Z code.

The new agreement will enable a seamless transition with minimum inconvenience to customers.

The change marks a new era in the long-standing commercial agreement with SAA. While SAA remains an important strategic pillar in Airlink’s strategy, the new arrangement gives Airlink the freedom to extend its commercial reach, develop more routes and frequencies on an independent basis and extend or establish additional agreements with other leading international airlines.

What the changes mean for ticket holders

All tickets for 4Z designator flights will be available through travel agents, tour operators and online. Tickets already issued for travel on flights with SA8 flight numbers from 11 June 2020 will remain valid for travel subject to re-accommodation by Airlink.

Customers holding SAA 083 tickets for flights after 10 June, who do not want to be re-accommodated, may apply to SAA for a refund or through other channels, such as the credit card issuer used for payment or insurance. SAA refunds will be managed in line with its Business Rescue policies.

"Marketing and selling flights under our own 4Z code is an exciting development for Airlink as we propagate our business and take advantage of new market opportunities. At the same time, we will be able to strengthen our vital partnership with SAA," said Rodger Foste, Airlink CEO and managing director.

"We sincerely regret any short term inconvenience these changes may cause for our customers. This represents the best way to ensure we continue serving all our passengers in a seamless manner, whilst also securing the best interests of Airlink, its customers, employees, suppliers and shareholders for the future," added Foster.

"While we intend working with SAA’s business rescue practitioners to find a solution that enables SAA to continue playing its important role in the Southern African market, we have a responsibility to take action to preserve Airlink’s viability as a financially-robust, independent and privately-owned airline. However, should SAA’s circumstance worsen, then Airlink will activate the transition sooner – immediately, if necessary."