Leading fashion and lifestyle retailer TFG shared its strategy to revolutionise the omnichannel experience and transform into Africa's leading high-tech omnichannel retailer. "We are laying the foundations to become the largest, most reliable and most profitable e-commerce destination on the continent; via a simplified, customer-centric approach, aimed at maximising group scale, minimising duplication and cost, and leveraging our incredible assets," shared newly appointed co-chief omni officer Claude Hanan. The announcement came as part of the retailer's 2021 financial year-end presentation.Issued byTFG (The Foschini Group)
MultiChoice Uganda has announced a new partnership with PEP Stores, a multinational retail company to bring DStv and GOtv products and services closer to subscribers in Kampala.
Image source: Gallo/Getty.
The partnership will offer customer service such as sales, installation services, subscription payment and purchase accessories and many more.
Patricia Kiconco, head of Customer Experience at MultiChoice Uganda told reporters that the company is committed to invest in local partnerships.
“As of now, MultiChoice Uganda has three branches spread across the country with two in Kampala, and another in Mbarara. This is assurance to our customers in the city an even deeper-rooted and widespread presence, in synergy with this historic partnership with PEP Uganda Stores,” said Kiconco.
MultiChoice Uganda and PEP Stores Uganda are on a mission to provide responsive pay TV services, high quality service and innovative technology offered at the stores.
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