Leading fashion and lifestyle retailer TFG shared its strategy to revolutionise the omnichannel experience and transform into Africa's leading high-tech omnichannel retailer. "We are laying the foundations to become the largest, most reliable and most profitable e-commerce destination on the continent; via a simplified, customer-centric approach, aimed at maximising group scale, minimising duplication and cost, and leveraging our incredible assets," shared newly appointed co-chief omni officer Claude Hanan. The announcement came as part of the retailer's 2021 financial year-end presentation.Issued byTFG (The Foschini Group)
The transition of all businesses to digital is inevitable. Its efficiencies, insights and transformative capabilities can't be ignored. Yet we are currently living in a unique period of history where a shift to digital hasn't been fully realised. Looking back, we may view this lack of digital capability the same way we would view a business without electricity.
Like any evolution to something greater, the key factor preventing many businesses from experiencing the benefits of digital is not its technology, but its core beliefs. The key idea clipping the wings of many businesses, is that digital is confined to the realm of marketing, or agencies ‘in-the-know.’ It has been viewed as flashy, expensive and a nice-to-have.
However, current developments have brought digital down to earth. Digital marketing is now able to take real time knowledge from any business and implement it for real results. Marketers and CEOs no longer need to feel blindsided by jargon and lingo. By harnessing a few key concepts, they can use digital to measure and track their customers, as well as go deeper into what these results mean. This is translated into tangible, high-impact solutions that can be applied across the business.
Digital has been democratised. It is now relevant to marketers, agencies, publishers and individuals alike. No particular group has monopoly, as it is no longer a cordoned-off discipline. It is a language we all need to speak. As the IAB SA, we have witnessed this in an organic evolution in digital spend. Digital spend will continue to increase as a percentage of total ad spend in business, not because they are following a trend, but because digital provides the greatest return on investment.
As digital marketing spend increases, so should digital’s real estate in business. We can’t continue to run businesses in which digital is confined to the marketing department. Digital strategy needs to have buy-in and input from CEO-level, and infiltrate all areas of the business, inside and out. Corporate culture needs to transform, otherwise the revolutionary change digital promises will be muted.
On 3 March, the IAB SA will be compressing the most compelling and current discussion on digital into a packed one-day program. With a diverse line-up of speakers and topics, it is the essential digital guide to 2016 for agencies, marketers, publishers, CEOs and individuals. We look forward to seeing you there.
The Interactive Advertising Bureau (IAB) South Africa is an independent, voluntary, non-profit association focused on growing and sustaining a vibrant and profitable digital industry in South Africa. The IAB South Africa represents the digital industry across all sectors including the media, the marketing community, government and the public, and also acts as the channel through which international bodies can enter the South African digital market. The IAB South Africa currently represents over 200 members including online publishers, creative, media and digital agencies, brands and educators between them accounting for more than 36 million local unique browsers and almost 1 billion page impressions. The IAB South Africa strives to provide members with a platform through which they can engage, interact and address digital issues of common interest, thereby stimulating learning and commerce within the South African digital space. To find out more about the IAB South Africa, visit its website (www.iabsa.net), like us on Facebook https://www.facebook.com/iab.southafrica and follow @iab_sa on Twitter.
Major Partner: Diamond Partner
IAB Digital Summit in association with BBC.com
Category Partners: Platinum Partners:
Gumtree, News24, SABC Digital, Telkom, Unilever
Effective Measure, Public Ideas, Standard Bank
Additional Partners and Official Suppliers
360 Degrees, AlwaysOn, The Clay Collab, Endcode, Hello Yes, iDidTht.com, Metropolitan Republic, Native VML, Net Media Planet
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