Singapore Airlines (Sia) has been named 2018's World's Best Airline in Skytrax's World Airline Awards. Not only that, but it also snatched the top spot in a couple of other categories such as the World's Best First Class, Best Airline in Asia, and Best First Class Airline Seat, among others.
The awards are based on surveys of more than 20 million travellers, who rated more than 335 airlines between August 2017 and May 2018.
“Singapore Airlines is honoured to be named ‘World’s Best Airline’ in the Skytrax awards, and I dedicate it to the 26,000 Sia group employees who focus every day on delivering the world’s best travel experience to our customers,” said Sia CEO, Goh Choon Phong.
Skytrax CEO Edward Plaisted added: “We congratulate Singapore Airlines on this fabulous achievement, being voted the World's Best Airline by customers for the fourth time in the history of the award. A key 'wow' factor for customers is consistency and this proved to a real asset for Singapore Airlines which scored highly across both product and service. I am sure it will also take great pride in winning the World's Best First Class award, less than one year after it introduced its new first-class suites.”
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