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Customer engagement in an omnichannel world

Omnichannel customer engagement revolves around so much more than just a technology-driven approach. A cross-channel strategy needs to be an integral human one if organisations are to remain competitive...

By Mo Areff 13 Aug 2019

AB InBev, BanQu to empower Africa farmers with blockchain technology

AB InBev and BanQu intend to provide an economic identity for people around the world, especially for those working at the tail end of supply chains and who are economically disconnected...

1 Aug 2019

Elon Musk says Netflix and YouTube are coming to Teslas

"Netflix and drive" might become a thing now that Elon Musk revealed upcoming support for the streaming service and YouTube on his Tesla vehicles...

By Shereesa Moodley 31 Jul 2019

Gaming and edtech paradise opens in West Africa

Touted as the 'largest video game venue in West Africa', the Paradise Game Centre officially opened its doors on the first floor of Cosmos Yopougon, the new shopping centre in Abidjan, Côte d'Ivoire on Wednesday...

25 Jul 2019

AI: The balancing act in developing Africa

Artificial Intelligence (AI) brings the promise of increased productivity and economic development. But the benefits of AI are not guaranteed to uplift all communities equally...

25 Jul 2019

10 wireless technology trends for 2019 and beyond

Wireless technology plays a key role in today's communications, and new forms of it will become central to emerging technologies...

24 Jul 2019

Are aftermarket smart car devices secure?

Kaspersky researchers analysed aftermarket connected car devices, designed to make vehicles smarter, and has proven to be more secure than other IoT accessories...

24 Jul 2019

3 steps towards 'glass boxing' your company with a Biz Press Office

Since 2001, Bizcommunity anticipated the role of company culture as intellectual capital. Biz Press Offices are a "glass box" game changer, offering a window into 18 industry communities...

Issued by Bizcommunity.com 23 Jul 2019

Youth population drives strong mobile subscriber growth

Sub-Saharan Africa will remain the world's fastest-growing mobile region over the coming years...

18 Jul 2019

Retail in 2030: AI, IoT, big data, and omnichannel as teenagers

Will technologies like AI mean the end of human engagement and shopping in a physical retail store? Will we become completely dependent on IoT technology for shopping?

By M Frazer 16 Jul 2019

The road to marketing redemption is paved in data

Presenting at the 6th episode of the IAB Series, recently appointed DQ&A commercial director, Roan Mackintosh, explored how to use technology to gain a competitive advantage...

By Roan Mackintosh 16 Jul 2019

MTN Group urged to end participation in internet shutdowns in Sudan

The Committee to Protect Journalists has joined 22 other organisations in calling on MTN Group, to end its role in Sudan's internet shutdowns...

By Justin Shilad 12 Jul 2019

Moroccan startup support players come together

Key Moroccan startup support players have come together to promote a competitive innovation ecosystem in Morocco...

12 Jul 2019

Registration opens for AfricaCom 2019

Registration opens for AfricaCom 2019...

9 Jul 2019

Spotify introduces Spotify Lite in areas with limited bandwidth, phone storage

Digital music service Spotify has introduced a new version of its app for those of us who have old devices, poor network connectivity and data plans...

9 Jul 2019

Amazon is turning 25 - here's a look back at how it changed the world

A quarter of a century ago, on 5 July 1994, a company, which shared a name with the world's largest river, was incorporated. It sold books to customers who got to its website through a dial-up modem...

By Venkatesh Shankar 4 Jul 2019

What the latest technological innovation means for the future of retail

With neverending technological innovation, what will retail look like in the next 20 to 30 years?

By Maroefah Smith 2 Jul 2019

What's on at the 2019 Fak'ugesi Digital Innovation Festival

The 2019 Fak'ugesi Digital Innovation Festival will be held at Wits University's Tshimologong Innovation Precinct in Braamfontein, Johannesburg from 30 August to 8 September 2019...

2 Jul 2019

Is WhatsApp the new email for SMEs?

Globally, 65% of millennials and their younger counterparts, Generation Z, prefer to message rather than call or email, and locally, according to reports, WhatsApp is the leading communication app...

28 Jun 2019

Africa's Wi-Fi growth is in full force

"Wi-Fi networks across commercial, government and communities, have continued to grow at a rapid pace across the continent."

20 Jun 2019

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