Cassandra Twala on this year's Sanlam Handmade Contemporary Fair
Cassandra Twala on this year's Sanlam Handmade Contemporary Fair

The 2018 Sanlam Handmade Contemporary Fair (SHmC) held an exclusive preview at Houtlander's studio at 99 Juta in Braamfontein on Wednesday, 12 September, where media were given a taste of the best of artisanal design, food and wine to be expected of this exceptionally well-curated annual fair.

By Jessica Tennant 2 days ago

Tiger Brands and world-famous artist come together for Heritage Day celebrations
Tiger Brands and world-famous artist come together for Heritage Day celebrations

Three of South Africa's most-loved icons and brands will come together for Heritage Day celebrations in a unique and inspiring concept that links art and food in South African heritage.

Issued by Bullion PR & Communication 19 Sep 2018

'Fake food' in South Africa: myths, misinformation and not enough data
'Fake food' in South Africa: myths, misinformation and not enough data

Owners of small shops in South Africa - in most cases foreigners - have been accused of stocking counterfeit food and food that's past its sell-by date. The issue has been caught up in xenophobic violence, with shop owners targeted by South Africans. There is very little hard data about what's referred to as "fake food" in both the formal and informal sectors. This means the issue is politically charged and dominated by opinions, not evidence. The Conversation Africa's Ina Skosana asked Jane Battersby-Lennard and Gareth Haysom to unpack this issue.

By Jane Battersby and Gareth Haysom 19 Sep 2018

Gartner reveals customer experience myths
Gartner reveals customer experience myths

The performance gap between customer experience leaders and runners-up is widening, with those on top being disproportionately rewarded. Gartner says organisations must ignore three myths in order to achieve a superior customer experience.

19 Sep 2018

6 top tips for effective customer engagement on mobile
6 top tips for effective customer engagement on mobile

Speaking at this year's annual PriceCheck Awards ceremony, CEO Kevin Tucker noted that the Tech and E-commerce Awards are more important than ever before. He said that while 2018 has been a tough year for retail, it's an industry with massive potential for growth.

By Lynette Hundermark 18 Sep 2018

A scene from Dr Beal's presentation for Spark Media.
The role of memory and media in converting consumers for brand growth

At Spark Media's annual event, a top marketing scientist from the Australia-based Ehrenberg-Bass Institute, Dr Virginia Beal got attendees thinking and rethinking the role of memory in reaching consumers. While there's no one-size-fits-all approach, you'll do well to factor in light media buyers and light media users.

By Leigh Andrews 18 Sep 2018

This Cape Town startup delivers restaurant-grade meat directly to your door
This Cape Town startup delivers restaurant-grade meat directly to your door

South Africans are embracing online shopping, with fashion retail and food delivery services specifically showing enormous promise. Grocery shopping, on the other hand, remains largely a physical activity with fresh produce posing a significant online barrier.

By Lauren Hartzenberg 18 Sep 2018

Finalists revealed for Sunday Times Lifestyle Gin Awards
Finalists revealed for Sunday Times Lifestyle Gin Awards

The eight finalists for the Sunday Times Lifestyle Gin Awards have been announced, whittled down by the judging panel from 74 local and international entries. The competition, the result of a partnership between The Sunday Times, Makro and Fitch & Leedes, celebrates the creators and retailers of crafted gins and variants.

18 Sep 2018

Drop in SA consumer confidence squeezes spending
Drop in SA consumer confidence squeezes spending

South Africans are under financial pressure, as indicated by the latest consumer confidence data. The recently released results of The Conference Board Global Consumer Confidence Survey, conducted in collaboration with Nielsen, reflects a 5-point decrease in South African consumer confidence to 90 in Q2, 2018.

18 Sep 2018

What's really driving the future of retail?
What's really driving the future of retail?

Many predictions about the "future of retailing" have been made. These range from the supposed dominance of certain technologies, to increased use of data and analytics, the rising need for personalisation and customisation, and the transformation of physical spaces.

By Jason Pallant 17 Sep 2018

Could Zambia stimulate fresh produce trade in Africa?
Could Zambia stimulate fresh produce trade in Africa?

According to Coillard Hamusimbi a consultant for Musika Development Initiatives and the Indaba Agricultural Policy Research Institute (IAPRI) in Zambia, the fresh produce industry in Zambia brims with opportunities for the development of modern fresh produce markets that can also stimulate cross-border trade-flow in the entire region. Investments into the new fresh fruit and vegetable markets in the country can act as a re-export hub for supply to Zambia's neighbours.

17 Sep 2018

The choice is simple at the waiter-less CHEFS restaurant
The choice is simple at the waiter-less CHEFS restaurant

There's been a lot of debate lately about whether or not the hospitality industry should ban tipping. One restaurant in Cape Town that's taken a stand is CHEFS, where there are no gratuities because there are no waiters at all.

By Eugene Yiga 17 Sep 2018

#FairnessFirst: How Nike inspires others to 'just do it' with commodity activism
#FairnessFirst: How Nike inspires others to 'just do it' with commodity activism

What do Colin Kaepernick, Serena Williams and Caster Semenya have in common? Despite each facing controversy in their sporting careers, they're all stars in Nike's inspirational 30th-anniversary campaign, filled with fiery new words to live by for the brand's 30th-anniversary.

By Leigh Andrews 17 Sep 2018