#MandelaMonth

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#MobileCommerce: From search to checkout, the top 5 features likely to make your user tap "buy now"
#MobileCommerce: From search to checkout, the top 5 features likely to make your user tap "buy now"

Mobile, and increasingly apps, are core to the success of any retailer's strategy through all stages of the path to purchase or shopping customer's experience...

By Lynette Hundermark 1 day ago

5 expectations of the African millennial consumer
5 expectations of the African millennial consumer

As the largest consumer group in the world today, it is impossible to ignore the impact millennials have had - and will continue to have for decades to come as they settle into their prime spending years...

2 days ago

The digital landscape of South Africa
The digital landscape of South Africa

Ellen De Matos Silva shares her thoughts on the digital landscape of South Africa as well as the rise of e-commerce...

By Ellen De Matos Silva 3 days ago

#MobileCommerce: The right product, to the right customer, at the right time
#MobileCommerce: The right product, to the right customer, at the right time

As Cape Union Mart Group's director of e-commerce, Amanda Herson has the mammoth task of ensuring a seamless online experience for some of South Africa's most loved retail brands...

By Lauren Hartzenberg 3 days ago

Preparing for Black Friday - 8 lessons learnt from 2017
Preparing for Black Friday - 8 lessons learnt from 2017

If 2017 is anything to go by, Black Friday is quickly becoming one of the busiest South African shopping days and, like the US, marks the beginning of the Christmas shopping season...

By Graham van der Merwe 17 Jul 2018

Hoorah CSO and co-founder Jay Thomson and Tenzing Agency co-founder Jason Liebenberg.
#NewBiz: Hoorah acquires Tenzing Agency

Hoorah ramps up its e-commerce capabilities with the acquisition of Durban-based design and development agency, Tenzing...

16 Jul 2018

SA retail sales up by 3% year-on-year
SA retail sales up by 3% year-on-year

Total South African retail sales for May 2018 grew by 3% year-on-year excluding the effects of inflation, compared to the 3.1% year-on-year growth recorded in May 2017...

16 Jul 2018

#MobileCommerce: The growth of mobile shopping in South Africa
#MobileCommerce: The growth of mobile shopping in South Africa

E-commerce is going from strength to strength in South Africa, more and more consumers are gaining confidence in making online purchases that are not solely limited to the likes of books, CDs, electronics, airline tickets and the like...

By Graham Du Plessis 13 Jul 2018

The future of retail: Clicks, bricks and data-driven insights
The future of retail: Clicks, bricks and data-driven insights

Over the last 15 years, technology has reshaped the face of global retail. With billions of people spending more time online each day, the way we buy things has evolved...

By Sarah Quinlan 13 Jul 2018

Edcon bids farewell to Boardmans and Red Square brands
Edcon bids farewell to Boardmans and Red Square brands

Boardmans and Red Square cosmetics stores will soon be no longer as Edcon intensifies its focus on the Edgars brand in a bid to win back shoppers...

By Lauren Hartzenberg 9 Jul 2018

#FairnessFirst: Seeing red over the 'pink tax' problem
#FairnessFirst: Seeing red over the 'pink tax' problem

'Pink tax' has been doing the rounds for decades. Here's why consumers are seeing red about paying more for anything sold to females...

By Leigh Andrews 9 Jul 2018

Woolies celebrates #Mandela100 with 3 cause-related products
Woolies celebrates #Mandela100 with 3 cause-related products

Marking the centenary year of Nelson Mandela's birth, Woolworths has launched three cause-related products...

4 Jul 2018

#MobileCommerce: Step into the future with mobile
#MobileCommerce: Step into the future with mobile

When mobile phones hit the market in South Africa around 1994, there was a sentiment by many that, having lived life quite effectively without these devices, they simply did not need one...

By Dave Nemeth 4 Jul 2018

#MobileCommerce: The rise of mobile shopping and its impact on business
#MobileCommerce: The rise of mobile shopping and its impact on business

While retailers need to be geared for mobile, it is only a part of the shopping journey in South Africa. Omnichannel is where it is at...

By Robyn Cooke 2 Jul 2018

Cosmo teams up with Takealot for shoppable July issue
Cosmo teams up with Takealot for shoppable July issue

Cosmo SA readers are able to shop the pages of the July 2018 issue thanks to a partnership with online retailer Takealot.com...

28 Jun 2018

Implement GDPR or organisations risk losing business
Implement GDPR or organisations risk losing business

For businesses around the world, including Africa, the implementation of the European Union's (EU) General Data Protection Regulation (GDPR) is particularly pertinent...

21 Jun 2018

Experience, it's more than entertainment
Experience, it's more than entertainment

The future of retail, and indeed any business, is about selling solutions rather than products; creating an experience over an above an economic transaction...

By Bronwyn Williams 21 Jun 2018

The 2018 Cannes Lions Experience track Grand Prix winners.
#CannesLions2018: Experience Lions winners!

The 65th annual Cannes Lions Festival of Creativity continued on 20 June with the 2018 Cannes Brand Experience & Activation and Creative eCommerce winners announced during the Experience award ceremony...

20 Jun 2018

#CannesLions2018: Creative e-Commerce Lions shortlist
#CannesLions2018: Creative e-Commerce Lions shortlist

The Cannes Lions Creative e-Commerce Lions shortlist has been released...

19 Jun 2018

Customer experience: you're most probably doing it wrong
Customer experience: you're most probably doing it wrong

Gone are the days of customer service consisting of treating buyers with common courtesy. Customer service has been disrupted by an expectation of a total customer experience that is dictated by the customer, not company policies...

By Juanita Vorster 19 Jun 2018

Spree and Superbalist merge to form single, focused fashion platform
Spree and Superbalist merge to form single, focused fashion platform

Spree and Superbalist, two of South Africa's most popular online fashion retailers, will merge into a single platform, Media24 and Takealot.com announced today...

18 Jun 2018

Black Friday: Sow now, reap later
Black Friday: Sow now, reap later

There's no doubt that Black Friday (and the subsequent Cyber Monday) has firmly embedded itself as part of the local sales cycle. With the annual shopping frenzy only due in November, it does not mean that marketers should not be preparing already...

By Grant Fleming 15 Jun 2018

Investing in your customers yields returns
Investing in your customers yields returns

The 2018 edition of Africa's customer experience summit, CEM Africa, will focus on return on investment as the African CX market matures and investment increases...

14 Jun 2018

The shopping centre is dead. Long live the shopping centre.
The shopping centre is dead. Long live the shopping centre.

Every year nine million people view the Mona Lisa. People still flock to live events at stadiums. Why; when they can see it on video, in HD and 3D and AR, etc...

By Danette Breitenbach 12 Jun 2018

Going green... and other marketing trends discussed at Madex 2018
Going green... and other marketing trends discussed at Madex 2018

Going green is one of the major trends that marketers are seeing in the retail space, and part of a changing marketing landscape...

Issued by Madex 8 Jun 2018

Ioulia Bolchakova © –
#YouthMonth: Tips to avoid working overtime, enhance your creative flow

Young workers often struggle with work-life balance. You're looking to prove yourself as you're literally the new kid on the block at work, but that doesn't have to result in endless overtime - even in the creative industries...

By Leigh Andrews 7 Jun 2018

Four ways technology delivers a personalised retail customer experience
Four ways technology delivers a personalised retail customer experience

Across the competitive landscape of the retail industry, we are starting to see a massive trend as retailers adopt more technological practices in order to enhance their customer experience...

Issued by Interact RDT 6 Jun 2018

All you need to know about Stick'n Glide with Marin's Southern Africa at Madex
All you need to know about Stick'n Glide with Marin's Southern Africa at Madex

Marin's Southern Africa is now the exclusive distributor of Stick'n Glide - the display that's taking the market by storm! Be sure to visit the Marin's Southern Africa stand at the Madex exhibition for the grand reveal...

Issued by Marin's Southern Africa 6 Jun 2018

Broll research details how tech is transforming the way we shop
Broll research details how tech is transforming the way we shop

There is no doubt that traditional brick-and-mortar shopping remains the backbone of the South African retail industry, but new ways of purchasing are fast becoming standard practice in retail markets...

31 May 2018

#AfricaMonth: Brands and cultural diversity across Africa
#AfricaMonth: Brands and cultural diversity across Africa

Reputation is 100%-dependent on landscape comprehension, so brands in Africa need to understand cultural diversity across the continent...

By Trevor Chueu 25 May 2018

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