Chatbots are the future of customer communications

Two technologies that are set to have a particularly big impact on customer communication going forward are chatbots and machine learning...

By Brent Haumann 3 days ago

Nando's responds to that fake 'azishe' poster

While Nando's appreciates the enthusiasm of fans who create ads in support of the brand, they say you've got to make sure it's fired up!...

3 days ago

Influencer campaign planning shouldn't be Mission Impossible

You've noticed that your audience isn't really engaging with the content and you're starting to question why your audience seems to have become alienated from the brand...

By Josh Da Costa, Issued by R-Squared Digital SA 3 days ago

Social Media Week - Durban launching in November

Social Media Week - Durban, an annual global conference will be launched from 14 - 16 November 2018...

19 Sep 2018

Dark social and the abyss

Viral content stems from dark social, the place where you send to your tight network. It's content that's controversial, inspiring, entertaining and not necessarily what you want to be sharing in the broad daylight of your traditional social media channels...

By Elena Protulis 18 Sep 2018

Don't talk to me, talk to my chatbot

We've all heard about chatbots. Some of us might even have interacted with one without knowing it! But what are they all about and what is the potential of this artificial intelligence for brands?...

By Belinda Kayton 17 Sep 2018

#FairnessFirst: How Nike inspires others to 'just do it' with commodity activism

What do Colin Kaepernick, Serena Williams and Caster Semenya have in common? Despite each facing controversy in their sporting careers, they're all stars in Nike's inspirational 30th-anniversary campaign, filled with fiery new words to live by...

By Leigh Andrews 17 Sep 2018

How digital is driving media growth in Africa

Affluent consumers in Africa are at the forefront of adopting new technologies and social media is now considered the first port of call for news...

14 Sep 2018

Celebrating Africa's digital heroes in 2018

AfricaCom will once again reward the success and innovation of those companies and individuals in Africa that are leading Africa through the Fourth Industrial Revolution...

14 Sep 2018

Give your brand the space to grow on Bizcommunity

Give your brand the space to blossom on the biggest B2B website, catering to 18 professional industry sectors and niche audiences across Africa...

Issued by 14 Sep 2018

Does influence come at too high a price?

Steve Jobs, Mark Zuckerberg and Cheryl Sandberg all achieved celebrity status and added clout to their companies' social media presence. But once you hitch a personality to your brand, their actions (good or bad) are nearly impossible to uncouple from their business...

By Estelle Nagel 13 Sep 2018

Power to the publisher or death to memes? The Copyright Directive debate...

NEWSWATCH: In a move to update internet copyright legislation and give publishing companies more power against internet behemoths, the European Parliament approved the Copyright Directive on Wednesday amid protests...

13 Sep 2018

Results from WE Communications' Brands in Motion 2018 global study released

WE Communications has released results from its Brands in Motion 2018 global study. The data revealed that consumers worldwide continue to demand innovation...

13 Sep 2018

#Sextech: Chatbots, sex robots and impact on society (Part 2)

Heavy Chef invited Heidi Patmore, to talk about an incendiary topic: sextech, and how it is irrevocably impacting our lives...

By Juanita Pienaar 12 Sep 2018

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