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#SeamlessSA: A holistic approach to delivering great retail customer experience
#SeamlessSA: A holistic approach to delivering great retail customer experience

Opening her presentation at Seamless Southern Africa last week, Lauren King, executive: e-commerce and web services at Edcon, shared her understanding of customer experience (CX)...

By Lauren Hartzenberg 1 day ago

#SeamlessSA: Ink Eze's 5 actionable tips to grow an online community
#SeamlessSA: Ink Eze's 5 actionable tips to grow an online community

Nigerian entrepreneur Ink Eze knows how to grow an online community: her wedding community Bella Naija Weddings has over three million followers on Instagram...

By Maroefah Smith 2 days ago

The need to construct an online strategy for the future

In the FMCG market, South Africa has added 100,000 new traditional trade and modern trade stores to its retail universe over the last 20 years...

By Arihant Jain 1 day ago

Focus shifts to a mobile economy in Africa

Africa is set to be the next big mobile market and the mobile economy is expected to generate more than $150 billion by 2022 to Africa's GDP...

By Josephine Wawira 2 days ago

#SeamlessSA: Physical retail needs to step up

Traditional brick and mortar retailers still have a future despite the boom in online retail, but they have to be open to change...

By Lauren Hartzenberg 3 days ago

Amonet.co.za launches a new online shopping experience

Amonet has launched a brand-new redesigned website to offer consumers even better usability than before, ensuring that it is easy to for anybody to use - anytime, anywhere and on any device...

Issued by Amonet 3 days ago

#SeamlessSA: Strategic partnerships key to seamless payment ecosystem

Strategic partnerships between payment services are crucial in ensuring that the payment ecosystem is seamless...

By Maroefah Smith 15 Mar 2019

#SeamlessSA: 6 questions to ask if you want more from your store

Product of the Year South Africa's CEO Preetesh Sewraj shares think points on using design and insights to get more out of your physical stores...

By Lauren Hartzenberg 14 Mar 2019

Breaking away from the traditional retail experience

Choosing a mattress has become a confusing and time-consuming process with so many different brands and beds out there with so many similar features. However, a local company is changing all of that...

Issued by Sloom 13 Mar 2019

8 trends driving innovation in sub-Saharan Africa

Across all consumer industries, innovation in sub-Saharan Africa is seeing new products and services offered to address challenges the continent faces...

12 Mar 2019

SA laundry startup launches equity crowdfunding campaign

Gauteng on-demand laundry delivery service, Just Laundry, has launched a crowdfunding campaign to assist in its expansion across the country...

6 Mar 2019

From local to global: getting started with international e-commerce

Other than those specifically targeted at narrow niche markets, most domestic businesses do hope to one day extend their reach and go international...

By Melissa Burns 6 Mar 2019

DHL renews partnership with eCommerce Africa

DHL Express in sub-Saharan Africa (SSA) has announced that the company will once again be lead sponsor for the 2019 DHL eCommerce Africa Conference and Exhibition...

6 Mar 2019

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